Axis Bank Loans Department
Did not process the deposited cheque for loan part payment for more than 40 days

I had deposited a cheque in Axis Bank Whitefield branch towards my home loan part payment. The cheque was not cleared even after 40 days (I deposited the cheque on 17/03 and it was not cleared until 27/04) forcing me to issue a stop cheque request.

I visited the branch and they informed me that they had sent the cheque to the loans department. I called up the loans department fie times and everytime all they told me was that they would be getting back with the details. I did not get even a single call. I also mailed them multiple times and there was no response whatsoever.

This is the second consecutive time such a long delay is happening. Last time I dropped a cheque, it was cleared after 1 month. This time they did not clear it even after 40 days and I have issued a stop cheque request.

I think this is a deliberate ploy by the loans department to discourage part payment and speedier closure of the loan.

Company: Axis Bank Loans Department
Country: India
State: Karnataka

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