Axis Bank Ltd -Power Home loan
Delay in disbursement

My sanction letter no. AXIS/10/HL/23455 DT 01.06.2010 vide which I had been sanction loan of Rs.2503787. As per various verbal communication I was assured that I will be disbursed loan on or before 21.06.2010. I was satisfied with the credit delivery system of the bank. But I came to a sudden shock when various queries were raised on 19.06.2010 on flimsy ground such as approval of property, legal issues, spelling difference in name for which ID was submitted to be supported by affadavit and inspite of submitted affadavit dealing person, Udayan, was not satisfied and forced some corrections to delay disbursement and these modes were effected in piecemeal which all were pre sanction aspect and I was very much harassed while I Called the seller of the house to effect registered sale deed in anticipation of disbursement. It came to a sudden shock today that Mr. Udayan dictated on telephone that he will not disburse loan without 36 post dated cheques. I requested him not to delay the case as 24 post dated cheques and pre emi cheque alongwith full value cheque (undated) already submitted and there is no rationale to delay disbursement any further as application included submission of 12/24/36 cheques and so the sanction letter. I also requested him to submit balance 12 cheques within a span of 3-4 days but he obstinately refused to pay heed to my request. Sir, I would request you to advise the staff to be practical and all pre sanction aspects should be seen before conveying sanction. I had committed to vendor in anticipation of disbursement and my reputation is at stake and help me to issue disbursement cheques, failing which I will be forced to take refuge of some forum like banking ombudsman.

Mahesh Kumar Rustagi

M 9873710855, 011-43024622

email id: mkr_leo855@yahoo.co.in

Company: Axis Bank Ltd -Power Home loan
Country: India
State: Delhi

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