Axis Bank/Personal loan
Bad Customer service

I had taken a loan for Rs 1, 50, 000 from AXIS Bank 3 years back. I had no alerts or balance statements from the Bank, it was me who had to call all the time to know when my loan is due to close. Then also there was no response from the Personal loan department in Ranigunj, Hyderabad office.

They dont tell anything just take my mobile no and tell that they will be calling me, but they never call back. i had to get a cash back offer of 3000rs which i was not told untill the loan is closed.

Last month the loan was closed, but this month also i was debited again with the EMI amount of 5400, when asked there reply was that it will returned back, i dont know how can they debit from the account.

I had wrost experiance with axis bank personal loan department.

Company: Axis Bank/Personal loan
Country: India

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