AXIS BANK / USD TRAVEL CARD
24 Hrs. Customer Care Service not helpful

Name - Jaganmoy Roy

Referance - Axis Bank " USD TRAVEL CARD" Card No. 421327xxxxxx2090

The above card was issued to me by Thomas Cook Chennai on 31/03 - Last evening on 02/04, I received a message on my mobile that The money is transferred to my account, and I may check the money on line - to verify - I did go to the bank this morning to verify - but my account was showing Nil. As I am staying in Companey's guest house and the internet facility is out of order since last evening - So this morning I called up 91-22-67987700 (as indicated in the card) And spoke to Avinash - he tried to transfer my line - but in vein I held on for 20 Minutes - but no one came on the line and I had to pay heavily for the stupid music which was being played.

I am travelling abroad this evening and I am not yet sure if my money is transferred - This is Third rate service.

Regards,

Jaganmoy Roy - 08800798860

Company: AXIS BANK / USD TRAVEL CARD
Country: India
State: Maharashtra

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