Bajaj Fin Serv
Loan repayed. EMI is still deducted

My PL account number: 4000PL00058074

There has been a lot of conversation with "We care" team regarding my loan account.

I have paid my entire outstanding of the loan account 3 months ago.

I have sent the receipt of the same to We care team.

nevertheless of the same, I have been receiving SMS for deduction of my loan EMI.

The most disgusting part is that, this month my loan EMI had been deducted despite I sent continuous emails.

This is 3rd loan that I have taken from Bajaj. Never I faced a problem. But, this issue proves to be equivalent to the experience of 100 loans.

After clearing this loan, I have started another commitment. Due to this unplanned thing that happened with the latest deduction, My side there are so many disturbances popped up.

Can any one please answer me when can this money be refunded back to my account?

I need 1 responsible answer from Bajaj. They did not return my cancelled checqs and NOC letter yet. Their office address mentioned in web site proved to be wrong. When we call their toll free number 1800-209-4151, no one speaks. Its all IVR and there has been no option to contact a person who is responsible for this.

At least one person who can reply me on phone. and his phone number. It is literally on your mercy that I can get some response.

They mentioned an email ID for grievance. grievanceredressalteam@bajajfinance.in

I always get a bounce email saying that it is not delivered.

Please suggest course of action now.

Thanks,

Kishore

Company: Bajaj Fin Serv
Country: India

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