Barclays BankPlc
Credit cards payment

I have a strong complaint about Barclays Bank PLC credit card.

One bright day I have received a credit card by courier. I just received and not used for at least for 6 months.

I have not applied for Barclays Bank credit card. I have not filled up any form neither singed any where for Barclays Bank. Even though I have received a card.

I was supposed to return the same to the bank, but after some time started using for petrol and some minor transacitons, when I was in emergecny.

Then I used to receive statement every month after, started using the card. Initially, I have started paying MAD [minimum amount due] regularly.

They don't have any cheque collection centres in Pune. I used to drop the cheque in Skypak drop box.

In the next month I get the statement with Late Payment of Rs. 600.00 and my MAD was only Rs. 500.00

It was not affordable to me. They give various reasons to avoid the customer. Actually their pick up agent collects the cheques and keep for 1 or 2 days and when the due date gets over they treat the customer as defaulter and charged.

Similarly they make you to crossed your credit limit and charged for overlimit fee. It goes on increasing.

Initially my credit limit shown was 30000 and suddenly they changed to 16000.

I want to get out of the situation therefore, I want to pay only capital amount and to settle down the account.

Even I have issued a cheque and handed over to their executive but he did not deposited. Then again they charged me as late payment overrlimit fee [600 400] .

Even sometimes they collect the cheque and suppose we want to contact the agency as per their receipt address, the agency dissapperd.

Then finally I have decided not to pay. Then every time their agencies are calling and saying talking from Barclays Bank and I am sending executive to collect the payment.

In such cases whom should we trust?

Finally I have settled the dues in last month wiht great pain.

M Y Bhurke

Pune

Company: Barclays BankPlc
Country: India
State: Maharashtra
City: Pune

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