Barclays Credit Card
Harrassment by Call Cente

I have been using Barclays Platinum Credit Card (supposedely, a preminum one) for more than one year now. Due to certain unavoidable reasons, I could not make payment of last bill generated on time. Right from the due date of the payment, I started getting 10 calls every day each on my mobile and landline for the same. Even after giving assurance of payment date, calls did not stop. Over that I was told that they will keep calling 50 times if I did not let them know the details of the payment (whether cheque, cash or online payment). I am highly disgusted with such a rude behaviour from the bank. I own 2 other premium credit cards from Citibank and Amex but never faced such a problem. I wish to clear the payment now and stop using their card. Please help.

Taruna

Company: Barclays Credit Card
Country: India

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