Barclays Credit Card
Irrelevant annual fees for a meagre credit limit amount on platinum card

To,

The Consumer complaints Forum.

Sir,

I am Praveen resident of Hyderabad. I have taken a Barclay Platinum Crd recently but didnot not make any transaction till now.

They marketed the product to me so well that i was impressed and has been promised by them for a good credit limit. since it is platinum card i was excpecting atleast a creidt limit of 1.5 lac to 2 lac. but after receiving the credit card welcome pack i was shocked to see that the limit was only 50, 000 and that too with an annual fees of 4, 000. We have plenty other cards in the market which give a better credit limit without any annual fee charges

This is with regard to the misconceiving of information from customer services executives from Barclays card. They fraudulently charge me with an amount of Rs.4000 without even verifying whether you need this service.

I ask them that the information was not conveyed to me regarding charges applicable and atleast you need to verify whether I need this service. Then I ask them to reverse it stating I don't need any kind of such service. They say we will check and then if it is valid then you will to Pay the amount. I also mailed to so called service@barclays.com but i did not get a proper response. I do not wish to enroll into any kind of priority service and I need the amount to be reversed as soon as possible. Also I am willing to file a legal complaint regarding the same.

I have also blocked the card upon realising that the usage of this card is a waste. within 10 days of receiving the card i have blocked it right on my first billing date that is 17th jan. But they still say that i have to pay the outstanding amount of annual fees which is ridiculous.

Hope you will help me in resolving this issue.

Thanks

praveen.contact@gmail.com

9052027676

prave

Company: Barclays Credit Card
Country: India
State: Andhra Pradesh
City: Hyderabad

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