Barclays Finance
Two Installements in one month & harassment

I have a Personal Loan with Barclays Finance and on the 3rd of May an ECS of Rs. 3179/- was returned from my Bank Account for the same. A Barclays Executive came and collected cash of Rs. 3179/- on the 8th of May for this returned ECS. Again on the 14th of May, an ECS of Rs. 3179/- for barclays Finance was debited from my Account. Since then I have been following up with Barclays on their Customer Service numbers.. On the 14th of may, I was asked to call after 7 working days as the debit was not featuring in my account. Agin on the 22nd of May, I was asked by Customer Service Executive to call after 10 working days. On the 7th of June, I was askewd to call after 3 working days as the as a request has been made to the Operations Department to refund this cheque. On the 10th of June, their CS Exe - Alam told me not to cal again as they will refujd it in 3 working days. On 15th June, Their CS Exe Girish told me that they will call me back with the status. And today the 24th Their CS Exe Ashish tries to give me the complaint number, and when I ask to speak to someone senior, he disconnects my call since he can not connect me to his Senior Mrs S Patel. I called again and he said that Ms Patel would get in touch with me. Why shold I not ask Barclays to pay me for the stress and anxiety I have through for asking for my own money back.

Company: Barclays Finance
Country: India
State: West Bengal
City: Howrah

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