Barclays Investments & Loans (India) Ltd
False and fake commitments to give settlement lette

I am prashant kumar shivnath prasad chaurasia. I had taken a personal loan from Barclays Finance, vashi branch for rs. 283608/- On 03.08.2009 having loan no-LC015711005813879. Tenure of the loan is 48 months and EMI is Rs. 9247/-. Due to my family and financial problem I was unable to serviced regular emi of rs. 9247/- since june. The principal outstanding in the loan account in the month of december was rs. 180000/- (Approximately) as told by barclays finance employee (mr. Prashant). He told me that he is from barclays finance and convinced me that I go after settlement of my loan account for rs. 105000/- And asked me to deposit rs. 20000/- Towards settlement of loan. I deposited rs. 20000/- On 21.12.2011 towards settlemet of loan and when I asked about the settlement letter, he promised me to give in the first week of january as the settlement letter comes only after lumpsum deposit of rs. 20000/-. But in the month of january he again demanded rs. 20000/- Towards settlement of loan and said that I will get settlement letter in the month of feburary and I have to make payment of balance amount of rs. 65, 000/- In 5 equal installment of rs. 13000/-. And also told me to write a letter to barclays finance stating your financial status and other family problems for scheduling of balance amount of rs. 65000/- In 5 equal installemnt. I deposited rs. 20000/- Again in the month of january towards settlement of loan and also handover a letter to the collection boy (mr. Manish sawant - from pari incorporation). But till now I dindn't get any settlement letter. Then I made a complaint over phone to customer care, they given me complain no:-bsp201202106280 and told me to visit branch offies of barclays finance. Today I went to your mulund branch office and meet with mr. Sanjeev more (skriker financial services), he told me that your loan is under settlement process but u will get settlement letter only after payement of last emi of rs. 13000/-. I also met mr. Dinesh bodke, collection manager (barclays finance), he also told me the same thing that I will get the settlement letter after the payment of last emi of rs. 13000/- And he told me that your account is under settlement process and explained the settlement process as - whatever you paid I.E., Rs. 40000/- And the rest you will going to pay that will go towards settlentment of your principal outstanding and when you pay the last emi of rs. 13000/- Then you get a settlement letter and noc.

But still I am not convinced by the promises barclays finance employees which they made to me. And when I serched on the net regarding the similar issues of other borrower who also faced the similar problems from braclays finance. I felt myself cheated and I want to complain about same.

Kindly provide me help to redress my grievances and also to get the settlement letter. I would be higly obliged for your kind cooperation in this matter.

Thanks & regards,

prashant kumar

mob: 7498093659

Company: Barclays Investments & Loans (India) Ltd
Country: India
State: Maharashtra
City: Mumbai Suburban

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