Bharti Airtel Ltd. (Mobile Services)
Unauthorized deductions from pre-paid account

My airtel prepaid connection particulars are as follows: MSIDN (Tel.#.) 9741879847;

[sim 89914500030028964532;

IMSI. 404450302896453 / 10 Jan]

Current Balance (as on 23 Feb. 2011) INR 369.81; Expiry 17 Sep 2011

A fortnight (or so) ago, my balance was over INR 500.00, and the cost the legitimate services that I have since used does not exceed INR 25 or 30. The company has been deducting charges in respect of entirely UNSOLICITED "services" like "KingfisherGirls' calendar", "Comedy zone", etc.

I have NEVER used these "services", nor do I ever intend to use them in my lifetime.

Even after my explicit UNSUBSCRIPTIONS from these nuisances, this company has been making UNSOLICITED "renewals" against them!

I request you to prevail upon the company to make proper amends to these nefarious practices by rolling back all the deductions made so far towards unsolicited "services", and bring back the balance held in my prepaid account to nearly INR 500.00 (as it would have been without the unauthorized deductions).

S.M.Raviprakash

Company: Bharti Airtel Ltd. (Mobile Services)
Country: India
State: Karnataka
City: Mysore

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