Reliance Money
Not Recieving My Welcome Kit

I JOINED RELIANCE MONEY LTD ON 3RD MARCH AND I WAS INFORMED TO OPEN THE SALARY ACCOUNT WITH AXIS BANK, AND I CALLED THEM FOR OPENING THE ACCOUNT AND GIVEN REQUIRED DOCS ON 5TH AND I HAVE BEEN TOLD I WILL BE RECIEVING THE ACCOUNT NO IN ONE SINGLE DAY AFTER FOLLOWING IT UP Mr SAVYA SACHI (THE HARDLY WORKER) I GOT MY ACCOUNT NO ON 14TH, MY CONCERN IS MY WELCOME KIT (i.e. DEBIT CARD, CHEQUES, PIN NUMBER) SHOULD HAVE REACHED ATLEAST BY 25TH OF MARCH.ONCE AGAIN FOLLOWING IT UP WITH Mr. SAVYA SACHI (THE GREAT SERVICE GUY) I HAVE BEEN INFORMED THAT MY KIT HAS BEEN RETURNED TO MALLESHWARM BRANCH AND I SHOULD GO AND COLLECT IT.WHEN WENT AND SPOKE TO SAVYA SACHI HE TELLS ME THAT THEY ARE NOT SUPPOSED TO GIVE THE WELCOME KIT ACCROSS THE COUNTER IN BRANCH EVEN IF I GIVE THE RQUIRED DOCS (i.e. pan card or letter from reliance, etc) FOR GETTING MY OWN ACCOUNT KIT. EVEN SPEAKING WITH BARNCH MANAGER AND THE BRANCH HEAD Mr. RAMESH THEY INFORMED THEY WILL BE COURIERING IT ON 30TH MARCH.BUT TILL NOW I HAVE NOT RECIEVED THE WELCOME KIT OR THE PIN NUMBER NOR CONCERN PEOPLE SAVYA SACHI IS RESPONDING (NOW ALSO I AM TRYING THE CALL FOR SAVYA SACHI AND HE IS NOT RECIEVING MY CALL) TO MY PHONE.MY SALARY IS CREDITED TO THE SAME ACCOUNT NUMBER WHICH IS NOT USEFULL WITHOUT WITDRAWING IT.EVERY ONE WORKS FOR SALARY AND THE BANK WHICH THE SALARY IS CREDITED IS NOT HELPING ME OUT TO TAKE IT, BEING AN EX EMPLOYEE OF HDFC BANK I HAVE NOT SEEN SUCH PATHETIC SERVICE i.e. EVEN CUSTOMER COMES TO BRANCH AND ASKS FOR THE WELCOME KIT WITH THE SAME DOCUMENTS WHICH ARE GIVEN TO OPEN THE ACCOUNT INCLUDING THE BRANCH HEAD DOESNT RESPONDS... PLEASE HELP ME IN GETTING MY SALARY TO MY HAND FOR SPENDING IT.I DONT KNOW FOR GETTING MY WELCOME KIT ITSELF IT HAS TAKEN ONE MONTH, THEN JUST THINK WHEN CAN I ACCEPECT MY PIN NUMBER FOR WITHDRAWING THE MONEY

Company: Reliance Money
Country: India

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