Blue Dart
NON DELIVERY OF PARCEL

DEAR SIR,

THIS IS IN REGARD TO MY PARCEL WITH DOCKET NUMBER: -5741546436.

IT WAS A SPECIAL COURIER SENT TO ME FROM USA ON AN URGENT BASIS FOR ONE HOSPITAL IN CHANDIGARH.

THE BLUEDART PEOPLE CALL ME AT 11:15AM ABOUT IT AND ALSO TOLD ME ABOUT THE DUTY FEE OF ABOUT 1767 Rs. I TOLD THEM THAT I WILL BE COLLECTING IT FROM THEIR OFFICE.

AT 3pm I ASKED THEM TO SEND THE PARCEL AT MY OFFICE AND THEY AGREED TO SEND IT BY 7pm. i KEPT ON WAITING FOR THEM FOR 5 HOURS BUT NOBODY TURNED UP.

AT 7:30PM WHEN I CALLED UP, THEY TOLD THAT DUE TO SOME CONFUSION, WE CAN NOT GIVE YOU THE PARCEL TODAY.

AS IT IS HOSPITAL ISSUE, I HAD ASKED FROM THE DOCTOR TO WORK IN THE NIGHT AS I TOLD HIM THAT I WILL BE GETTING THE PARCEL TONIGHT BY 7PM.

BECAUSE I HAD NOT GOT THE PARCEL, IT LEADS TO MISCOMMITMENT FROM OUR SIDE ALSO TO THE DOCTOR OF THE HOSPITAL.

I WONDER HOW SUCH A CONFUSION AND IRRESPONSIBLE BEHAVIOUR CAN OCCUR FROM SUCH A REPUTED COURIER COMPANY LIKE BLUE DART.

NOW I HAVE TO GO TO COLLECT AND THE PARCEL MYSELF FROM THEIR OFFICE WHICH LEADS TO DELAY IN WORK.

REALLY A VERY BAD SERVICE BY THE BLUEDART.

Vinay Aggarwal

SIEMENS Ltd.

SCO 189-191,

SECTOR 17C,

3rd FLOOR,

CHANDIGARH (INDIA)- 160017

HEALTHCARE IMAGING AND IT

919988889859

aggarwal.vinay@siemens.com

Company: Blue Dart
Country: India
State: Chandigarh
City: Chandigarh

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