SBI Credit Card
Very harsh and unhelpful customer service!

Business & Finance

The customer service has been very harsh and has not been helpful. They are rude and often end up giving wrong information to the clients. For eg. I dropped a cheque in one of their ATM in Bangalore and the amount was not deducted from the statement. When I checked with the customer service they told me that they don't pick up the checks from the ATM. Immediately I issued a fresh cheque and made the payment but my previous cheque which the bank promised me that wont be picked up was also used. And when I call the bank they say that they cant help it. There were several other incidents like this.


Company: SBI Credit Card
Country: India
  <     >  

RELATED COMPLAINTS

Dhfl
Dhfl

House Loan
Harrashment Service By SBI

SBI Credit Card
Unwanted Charges for Promotional Offers

Axis bank credit cards
AXIS BANK CREDIT CARDS

Axis bank ltd
Wrongly Amount deducted against the failed transaction

ICICI Bank Credit card
Issued card without permission and delivered it on wrong hand

HSBC Bank
My Cancellation of the Credit Card Not accepted-Charges made to card after cancellation

LIC OF INDIA
LIC policy premium payment using credit cards

ICICI Credit Card
Poor service