SBI Credit Cards
Idiots are managing this company!

I have been using this card for around a year. It is really a torture to own a SBI Card & this is to alert all of you about the pain ryt now customers are facing.

On 7th Sep at 4:30 pm I got call from 911130835926 number the address was of lajpat nagar Delhi area, Caller was a lady & she called me to remind me my due date but the conversation switched to high voice pitch from her side in which she said "O Hello you have to submit your payment as my records are showing your payment is still pending" all in hindi & treating like I am big culprit, I told her that I know I have delayed my payment 4-5 days but already submitted through skypak dropbox But she keeps on continuing her harsh & rude language like "jab payment ki aukaat nahi to credit card kyon lete ho..."

On this I asked her details of address from where she is calling & who authorize you to do such calls she put me on hold & was telling her colleague that "kisi batamiz ka phone hai" which i clearly heard & then she disconnect her line.

This is not the first time i have received such type of call in rude manner but today they crossed their limits.

SBI credit card collection department is extremely rude, unprofessional and totally untrained, they don't know how to treat with their customers. These DSAs made this their business and to just for 30-35 rupees for which they obtained from SBI against each collection.

The strange thing is why SBI a renowned name in INDIA has put their reputation in such type of untrained DSA collection department.

Company: SBI Credit Cards
Country: India

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