SBI Gold credit card
Credit locked in Visa verfication

During my first online shopping with my new SBI credit card, it asked for visa verification and took me to a web page for visa verification. i tried to do it and failed three times because of some unknown password issue and my card got locked after few trials. now i am not able to do any online shopping or visa verification.i have tried to contact SBI's customer care center 5 times in last three days and everyone told me that they have raised a complaint and my card will get unlocked automatically within an hour but issue has not been resolved yet.

I want to cancel my credit card now and get my one time processing fee back. Please help me here to get it done.

Company: SBI Gold credit card
Country: India

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