CA Indus-Gold
Deduction of amount

Dear,

I opened a current account in name of GEMSat Indusind Bank, Ranchi Branch in the month of November'2009. At the time of opening of the Executive of the branch Mr. Shashi Singh entrusted me of giving a good service of the bank. Although I'm having a CA at Axis Bank, I thought of trying the services of the bank. I opened the account there at the slab of 10, 000. My docs reached me in first week of Dec'2009. The bad day then started. The amount I deposited was deducted from account on regular basis. I was totally unaware of what is happening. I contacted Mr. Shashi Singh for the same and he answered that by mistake your account has been entered into 50, 000.00 slab. I was in a state of shock after knowing this. I told him angrily about the slab I opted but he told me that this is by mistake of an emloyee of the bank and soon it will be corrected. He also assured me that after 15thn of april' the deducted amount will be deposited to your account. Also my ATM has been sent to me but despite of applying for getting the PIN till date I don't have received my PIN. I fade up of the behaviour of the staff at Ranchi and I want to close my account right now. I'm satisfied with Axis and will continue to do the transaction with those people. Please tell me the procedure of closure. If an application has to be made treat this as my application for closure. Also this is kind of fraud your employees are doing with your valuable customers. Try to avoid it if you want to save image of the Bank. If this is the service you people are giving for the trust shown by your valuable customers then its a shame on banking.

I request you to do the needful at your earliest.

Your's faithfully

Seema Priyadarshini

Prop. GEMS

CA No. 0030***184050

Company: CA Indus-Gold
Country: India
State: Jharkhand
City: Ranchi

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