Canara Bank
ISSUANCE OF CHEQUE BOOK - BEHAVIOR OF MANAGER

01) CHEQUE BOOK TO BE ISSUED IMMEDIATELY (WITHIN TIME FRAME? INFORM) HAVE BEEN DENIED BY STAFF / MANAGER AND SR.MANAGER ASKING TO COME IN (LATE) EVENING TIMES WHICH AGAINST YOUR SERVICE CODE AND NORMS OF THE BANK AND MY TIME IS ALSO VALUABLE AND I CAN NOT SPARE MY TIME TO VISIT TWICE / THRICE TO COLLECT A CHEQUE BOOK

02) WHEN ASKING FOR A SAVING BANK ACCOUNT OPENING FORM, SR.MANAGER IS SENDING ME TO MANAGER OR ASSISTANT MANAGER, WHO SAID SB ACCOUNT OPENING FORMS WILL BE GIVEN ONLY AFTER A MONTH, WHICH BEING REPORTED TO SR.MANAGER, WHO TOO CONFIRMS IT SAYING THAT THERE BEING HUNDREDS OF APPLICATION RECEIVED PENDING OPENING THE ACCOUNT AND HENCE AT THIS MOMENT ACCOUNT OPENING FORM CAN NOT BE ISSUED. THIS TOTALLY AGAINST BANKING / SERVICE CODE AND NORMS.

03) WHEN ASKING FOR A COMPLAINT BOOK OR REGISTER, SR.MANAGER IS CALLING THE SECURITY AND ASKING HIM TO DEAL WITH ME, WHICH IS HIGHLY REGRETTED AND IN MY SERVICE OF MORE THAN THIRTY FIVE YEARS OF BANKING I HAVE NOT COME ACROSS SUCH A BAD AND LOW BEHAVIOUR BY A SR.MANAGER OF THE BANK.

THESE INCIDENTS TOOK PLACE AROUND 1230HRS. AND HIGHLY AGAINST THE SERVICE CODES AND CONDUCT OF THE BANK, WHICH IS VERY SERIOUS.

ACTIONS TO BE TAKEN ON THE ABOVE / MANAGER AND SENIOR MANAGER OF THE ABNK.

Company: Canara Bank
Country: India

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