Citibank
Loan on credit card

I had a citibank-mtv credit card. I had also taken a loan of 1 lakh on my credit card and the loan was to be settled in 36 emi's. I have so far paid 26/27 emi's without any default. Now citibank all of sudden decides to end their collobration with mtv, hence they close my credit card. An agent called me a few months back and informed me that a new card will be issused and all the outstanding will be transfer to this new card. Unfortunately this did not happen. I now get a statement that my loan is closed and which did not approve of and also they have charged me for the pre closure. I have spoken to citibank about it and they seem not to care at all, only the collection agent keeps calling me and telling me that i did not pay. Please let me know what to do. Thanks

Company: Citibank
Country: India

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