Citi Bank
Wrong Charging of Installments
- 05-19-2010
- 354
My Loan was Top in the year 2008 and it was informed to me on the phone that Sir after TOP UP of loan I have to pay the Sum of Rs, 16000 around per month if I repay the amount in 24 installments. My Card No. Is 5546 1981 4418 0017.I regularily paid the amount tll 18 installments paid. The statement send by the bank every month also confirms every month that I have to pay 24 installments in all. But suddenley after 15 Installments they change the Statement as well as reference no and now sayeing I have to pay 36 installments. I surprised and stop payment with the instructions that you can collect your outstanding amount of loan up to 24 months only.for the balance i will not pay. But now they are threating to me on phone we will send your name to the CIBIL.I checked my wife account also on her card also suddenly they increased the installments from 36 to 41.Although every months statement sent by them shows and confirms that I have to pay only 36 installments.in the account of my wife account and 24 installments in my account.
Paritosh Jain
C-77, LajPat Nagar II
New Delhi-110024
9810226412 (M)
Company: Citi Bank
Country: India