Citibank
Incorrect deduction of Charges

Hello,

I have corporate account with IBM India Pvt Ltd. and I have told that there are unlimited free transaction from other ATMs also.

But a amount of Rs 20 was deducted for using other ATM.

I have address this issue many times

1) Customer Care on phone on 31/03 => No solution.

2) Citibank Agent (madan Prasad) on 31/03 => No solution.

3) India Service on 31/03 => After 3 -4 follow-up still No solution.

4) head.customercare@citi.com on 8/4 => Still no solution.

In every mail there is an apology but no resolution

I believe that the CITIBANK has worst customer care.

Company: Citibank
Country: India
State: Maharashtra

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