Citi Bank
Cheque posted lost by the bank and now they are sending a collection agent to the house

I had placed a cheque (Rs.5000) on the 9th of May in the drop box at Besant Nagar Citi Bank ATM. The Cheque NO. O35993 Union Bank Of India - Madras Veterinary College branch. They have lost the cheque and are insisting that I have not payed and have also sent a letter from the collection manager Dated 28/05. I have already complained regarding this to Mr. Murali and the complaint number is 5416. In March of this year, that is just two months back the same thing had happened and I had given a stop payment and issued a new cheque and two days later the old cheque was sent to the bank. Nobody wants to take the resposibility of tracing the cheque! but they are insisting on the payment even by means of sending people home to collect it. Please check the history of my payments - I have always payed on time. So when a complaint has been placed it is the responsibility of the organisation to do the needful and not to harass the client. I have checked at my bank, other than the cheque with this number all other cheques have been encashed! SO WHAT HAS HAPPENED TO THIS CHEQUE?

Company: Citi Bank
Country: India
State: Tamil Nadu
City: Chennai

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