Citibank
CIBIL Status not updated

I have some outstanding amount for citibank credit cards due to which they have updated my name in CIBIL with the status WRITTEN OFF.

After that I have done all the outstanding payment in dec and as per the agreement which I have recieved from citibank my status in the CIBIL should be updated with NULL and NILL and afterthat they release me No Duess letter.

But It has been more then 6 months my status has not been updated in CIBIL, I am trying to contact Citibank customer care but no one is there to take care of this.

What to do? why always customer will suffer?

Company: Citibank
Country: India

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