Citi Bank Credit Card
Non realisation of credit card outstanding payment

I had paid my credit card (my card No.4385 8716 9971 9002) balance outstanding payment vide cheque No.239411 dt.22.2.11 and dropped in citi bank drop box kept by the bankers at Nilgiris, Kaliamman koil street, Natesa nagar, Chennai 92 on 22.2.11. There is no message from the citi bank for receipt of above cheque and when I checked with my ICICI bank that the said cheque has not come for clearance. Whenever I contact the citi bank call centre, they give a negative reply. As advised by them only, I am dropping the payment through cheques at the drop box. SInce more than one week has passed and i did not get proper reply. Similar situation has happened to me towards my payment of Rs.6139.49 due on 28.1.11 on 23.1.11. for which they have charged late fee charges of Rs.600/- whcih needs to be refunded by them for their fault. please take up with citi bank the status of my above cheque and they should not charge the late fee charges which is not the fault of the customers. I am the regular payer of outstanding amount on due date right from the possession of above card. The cheque should not go in unscruplous elements. Please look into and response to me.

I shall appreciate the response to my mail id: cvc_iocl@yahoo.co.

CV Chandrasekaran

Chennai

Company: Citi Bank Credit Card
Country: India
State: Tamil Nadu
City: Chennai

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