Citi Bank Credit Card
Harassment

The Customer Care Manager

Citi Bank Cards

Ref: Citi Bank Card No.5189 3691 1631 2001

Cheque Nos. 357850 for Rs.4, 000/- drawn on Axis Bank paid in m.o. January

485336 for Rs.4, 000/- drawn on Axis Bank paid in m.o. of February

I am using Citi Bank Card for many years and have never failed in making payments.

The details of last payment made are given above. I am very sorry to inform you that I never received any intimation from my bank regarding return of above cheques due to any reason what so ever, but your people are calling and saying that cheques have been returned by the Bank, which I feel is done intentionally by your bank and I know this is the policy of bank to harass clients by charging wrong interests and charges. Every month inspite of regular payment, you are charging interest for late payment.

I never asked for any insurance policies via from Bank and inspite of informing your tele-callers, amounts are being charged in my account.

I am a busy person and not possible to attend any calls during my office hours, inspite of that your people keep on disturbing me.

First cancel the insurance amounts charged in my name which I never asked for and same amount should be returned to me, second may I ask you to return my cheques which have been intentionally either not presented to bank for the sake of charging interest, third sent me the total bill amount so that I can close this account as I donot want to continue with your bank anymore.

Copy of this letter is being forwarded to RBI and Consumer Forum.

Shiveta Samadde

Company: Citi Bank Credit Card
Country: India
State: West Bengal
City: North 24 Parganas

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