Citi bank/Credit card
CITI bank is not refunding the amount even after Merchant is already refunded amount to Citi Bank 4 month before

Dear Team,

I am holding a credit card of Citi Bank "5241330010383270". A refund of amount INR 14133.42 is due on citi bank since Marc 2011 against the insurance policy cacelation. After several discussion with the Citi customer center (Ref No. 081375, and 47790), still I have not received any DD of balance amount.

Can Citi bank confirm me that what rate of interest will be applicable on this amount due to delay because of negligence of the Citi bank? And when I can get my complete amount including interest? I hope the same rate of interest which citi bank charged from their credit card holder in case of delay of payment would be applicable and will be paid to me.

I request you please confirmed me the total amount with interest and date when citi bank will refund me this amount.

Company: Citi bank/Credit card
Country: India

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