Citibank Credit card (IndianOil)
Card charged after its expiry date

Sir,

I have been a Citibank credit card holder and have never defauled on the payments. This year my card expired on June. An additional card was also issued to my wife with same expiry date. I had cleared all the credits before its expiry.

Then I got the bill from period 27/6/09 to 26/07/09 in the month of Aug., 09. Where I found to my surprise that my and the additional card in name of my wife have been used on the dates 2/7/09 and 1/7/09, for Rs 50, 444 respectively. A transanction of 97. Rs in foreign currency was also done on additional card of my wife on 6/07/09.

I worte to the bank about this misuse and requested to block the card. They did block it immediatly. Their reference to this complaint was "Citibank=010-245-792"

They also charged in the above statement a sum of 750 and 350 as renewal of both the cards, which I never received (later they informed that "the cards were not received at my end and they were returned to us and we destroyed them" It is interesting to nate that I got all the bills on time throughout my long relation with the bank).

I had informed them that I do not to renew the cards also.

now I am getting the statements with more and more interest added to the original balance which I never utilised.

Kindly tell me the remedy what to do

Company: Citibank Credit card (IndianOil)
Country: India

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