Airtel
Detected amount from our pre-paid account

I have a phone connection (pre-paid) from airtel & my no. is 99871073657. We never enable VASSPACK service of airtel. They themselves enable it & detect Rs.50:00 per month for last one year. We make at least 50 calls to their customer care no. & talked to their executive for disabling this facility. We never use this service even for a single time. Every time they assured that they have disabled this service & next time onwards no money will be detected from our account but this detected money can not be refunded & they are very sorry for this detection. They always refuse to give us any complaint no.

After a very long & hot discussion with them finally they give us a complaint no "043005498000" on 30.04.2008. Since then we are always talking them for disabling this service again & again against above complaint no. This time they again detected the money from our account on 04.06.2008.

I think this is clear cut cheating case from airtel side.

Company: Airtel
Country: India
Site: www.airtel.in

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