Credit Card
REQUIRED SETTLEMETN ON PRINCIPAL AMOUNT

I Ms. Susanna Rebeiro holding silver credit card no. 4293901012150022 of Bank Of Baroda wish to opt for settlement on principal amount for the same I was not able to get proper answer from BOBCARDS customer care no one was able to provide settlement procedure. Then I put up a mail to crm on 13th Oct still I fail to get response from Bobcards CRM. On 7th January’ 2011 I happened to speak Ms. Jyoti –VPCCM. Accordingly I put forward my details to her for settlement. I asked for detailed summary, wherein Ms Jyoti is telling me to refer monthly bills she said we don’t provide any statement. I put up a mail to VPCRM AND MD but there was no response from there end also till date.

I am surprise such big organization and no one is providing proper answer nobody is knowing procedure of settlement, in this market customer care is so important and I felt while having communication with staff and also with seniors that they are not at all bother to provide service to client.

I have used BOB card and so there was genuine call from my end for settlement no one from BOBCard called up for non-payment. I am following from October’2010 and still matter is not solved,

Please look into the matter and please get me settlement on principal amount.

Company: Credit Card
Country: India
State: Maharashtra
City: Mumbai City

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