ICICI Bank
Terrible customer service

I paid 10, 000 Rs from my Axis Bank debit card to ICICI bank credit card on 4th of April. But till now the amount has not been credited. I contacted ICICI bank regarding this and they asked me to give the details. I have given them all the details including the print outs. I mailed them 7 times and after every mail they called me and said that my request will be processed in 2days. I waited for 3 months. But no response. Then i mailed them that I will lodge a complaint. Even then no response. But they are sending me the credit card bills with huge interests. It is worse on their part. For every mail i sent they replied me. Last saturday one representative called me from HYD and said that she wants some ARN number, with out which they cannot proceed. They could have asked me this before 3 months. But even now they are not responding.

Company: ICICI Bank
Country: India

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