Deutsche Bank
After issuing stop payment on my cheque, the same was processed 24hrs late

On wednesday i had stopped one of my cheque's through the Deutsche bank official website for customer's and the same was confirmed to me by one of the phone banking officer. On thursday i recieved a message stating that the cheque has been cleared and the amount has been cleared. I dont understand what's the issue here. My concern is that i need my amount re-imbursed as i have already requested to process the stop payment almost 24 hours in advance. It might be an issue with your servers but that is non of my concerns. Also i had recieved an acknowledgment that the same has been processed on the website.

Hope to recieve a reply at the earliest.

Thanks

Prathvi Pai

Company: Deutsche Bank
Country: India
State: Karnataka
City: Bangalore

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