HDFC
Netbanking

For some reason my netbanking got blocked and when I spoke to the customer care executives they told me that it was blocked due to a request given by me. Can u imagine how absurd that is? In fact the customer service exec asked me if it had to be done and I said no. Now I am out of the country and not in a postion to make any sort of cash transfers online. What bothers me is that even after committing such a blunder they have the audacity to tell me that its going to take another 7 days to reset and recieve the new password. All this while I always thought that it was a great bank. This experience has completely changed my opinion. In fact I believe that ICICI seems to have an definite edge over them.

Company: HDFC
Country: India

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