SBI Credit Card
Bad Service

I had purchased SBI Credit Card (SBI Advantage Gold Card) with an initial payment of Rs.1, 408/- & kept FD with the Bank for Rs.10, 000/- for one year (Maturity Date is 22-01) to be paid with monthly EMI of Rs.899/- in the next 11 instalments & the instalments will be recovered from my SBI Savings Account, as I had also told their representative that I do not have time to deposit the monthly cheques. I was told that the Card is free of any charges but when I received the statement it was surprising to find that they had charged Rs.250/- towards Annual Fee. But later on I was informed that their person would come & collect the cheques. Everytime they used to call me saying that their representative would come but nobody came. Only once their representative came & took the cheque for Rs.3, 904/-. After that nobody turned up. I had also given them my new changed address but till date I did not receive any statement on the new address. I used to receive only SMS for the amount due.

I have not used the card even once. Whenever there was a call, I had told them to cancel my Credit Card but did not get proper reply from them. Now they are asking to me to pay Rs.11, 534/- by 17/03 which is more than what I will get for my FD. Also I had earlier paid Rs.5, 312/-. The total comes to Rs.16, 846/-. They are using my money & also charging interest on my money. They are just harassing. Even though the FD has expired, I am been asked to pay the whopping sum. Please see that I get my money given to them back.

Hope you will help me & do the needful.

With due regards,

Anil Maheshwari

Company: SBI Credit Card
Country: India

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