Easyinsuranceindia.com
Lack of response and service

Hi,

This is regarding an insurance policy renewal with the easyinsuranceindia.com. I had made the payment and also sent the documents requested, to the customer care executive. Once the payment was made, I did not get any acknowledgement or status response from them.

I called them up only to be given the same status - it has been done and would be provided in a day or two.

The payment was made on April 27. They are yet to send the policy. When I call them, I get the same lame response. I have mailed them at least 6-7 times continuously without any response from them.

The payment reference code is : 20_16_2011_4_5463.

I would not recommend this company to anyone and would rather suggest everyone not to approach them for the services.

Finding them pathetic and incompetent I have asked for a refund and I am awaiting a reply from them. I am without a policy and the money has been transferred. I find this preposterous. Currently I am out of the country and once I am back in India, if this issue is not corrected, I am planning to move legally. Kindly provide if you have any suggestions for the same.

Thanks and Regards,

Harikrishnan Menon.

Company: Easyinsuranceindia.com
Country: India

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