Respected Sir,
I am Jaiganesh. K from chennai. I opened a prepaid brokerage online share trading account with Edelweiss Broking Ltd. on 11-March. The amount that I paid was Rs.4, 950/- through HDFC cheque # 228334.
I have been completely given false information such as Securities and Transaction tax (STT), additional brokerage of 1 paisa per share along with service tax and all other charges everything are included in the prepaid brokerage amount i gave (i.e., Rs. 4, 950/-) and I would not get any further charges. When i made a couple of trading I found that the product i was offered was inferior and the also that the above mentioned charges are levied in full.
I was canvassed and cheated by their marketing team leader Mr. Raju (Cell phone Number 91 9551090808, email: [email protected]) along with the tele caller Ziya Naaz.
As a stepwise approach I contacted the helpdesk and also talked to Sales Manager Mr. Srikanth (Cell phone number 91 9841041188 and Landline 044 42899116, email: [email protected]) and explained all the above patiently and he wanted me to wait for couple of weeks and I did waited and found that he was helpless for me. Then I wanted to go ahead for the account closure.
Still now they are not closing my account and giving back the remaining unused prepaid brokerage.
This is a transparent cheating case.
I would request humbly to take severe actions on Edelweiss broking Ltd. and help me come out of them.
Thank you,
Jai Ganesh. K
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