Expressit Courier Services
Credit card not delivered

I havent received my credidt card which was sent through ExpressIT courier services before 1 week. Kotak bank has given us a ref of the courier to track, and I called the courier services as many times as nearly 100 and no one picked up.

When I called the head office Mumbai, someone picked up and given another mobile number. He also didnt picked up. I went to the Pune HUB to collect my courier directly, but they said that my courier has been forwarded to the nearest branch of my office.

They have given me another contact number. When contacted he said, he will deliver by Friday ie., today (26/11). But till now i havent received it and when i call his mobile number for almost 60 times, he didnt picked up even a single call.

I called the H.O at Pune, someone picked up and said the courier is only the way. But i havent received. When called again, he said "why are you shouting, your CC will come to you". I didnt expected this much of carelessness in a courier service so far.

Do they really know what a courier service is used for? They are harrassing the customers. Necessary action has to be taken to ExpressIt courier services. Better to ban the same.

And Kotak bank has to be given a warning or advice that they should use some reputed courier services like Blue dart, DHL, etc. Banks are just giving their contracts to cheap courier services for their profit, but the thing which they are losing is their customers. These people have to be punished from my perspective.

Regards,

Bharath Kumar T P

8007523330

Company: Expressit Courier Services
Country: India
State: Maharashtra
City: Pune

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