Barclays Credit Card
Poor services

My husband taken barclays card one year before, in the 1st month we transacted with NSDL for amount of rs. 134/-, a person from barclays confirmed the transaction same day.in that particular month we recd the bill just one day before the due date. We stay in Thane so we downloaded all the addresses of barclays payment centres and my husband visited approx. 5 addresses but to our surprise none of the centres were working not even in existence. We wanted to pay cash and there was no reliable source available. The same day evening I called up barclay staff and explained the matter. Assurance was given that they will look into the matter. After that there were no phone calls. Meanwhile whenever they feel like they call and ask for the amount outstanding, ech time we explain the whole matter.complaint launched in writing these people are not ready to accept. I am not going to pay at all. Now again they started phoning for outstanding if they really want o close the issue a senior person needs to come accross to close the issue becos i don't trust the down the level people

Company: Barclays Credit Card
Country: India

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