FULLERTON INDIA
Statement not received

It's almost 2 years paying the loan but till date no statement has been received.

I have visited the local office several times but no positive result everytime the system is down or printer is out of order nor i received any statements on mail.

I mailed also but no positive revert.

here is the trial mail regarding the complain that i'm having a follow up with:

Dear Team,

It's almost more than 2 weeks still there is no revert from you.

Will you send me my last 2 months statements or not? If you cant resolve the case then please provide me the email id of any authorized person to write.

Customer Name: Sunil Lakra

Member_select: yes

Loan Account Number: 071525000002790

cb_occupation: salaried

Address: Press Colony, Q.No. 15, Type 3 Aligarh

Pincode: 202001

Mobile Number: 09971652304

Email ID: satish.roshan.lakra@rbs.com

Thanks & Regards

Sunil Lakra

State: uttarpradesh

City: Aligarh

Warm Regards,

Satish R Lakra| Services Delivery & Quality Assurance, Credit Cards |

Royal Bank of Scotland N.V.

Phone: (91) 11 42121130, Ext. : 1130

15, Hansalaya, 7th Floor, Barakhamba Road, New Delhi - 110 001

&&&&&&&&&&&&&&&&&&&&&&&&&&--

From: Namaste [mailto: namaste2@fullertonindia.com]

Sent: Thursday, July 29 5:20 PM

To: Lakra, Satish Roshan

Subject: Your Complaint Dated 29-Jul

Dear Mr. Sunil Lakra,

We are in receipt of your e-mail dated 24-Jul,

We are investigating the matter and shall revert to you within 2 weeks.

For any other assistance, kindly write to us at namaste@fullertonindia.com or call us on 1800 103 6001 (Toll free) or on 040 44556000

Yours Faithfully,

Customer Service Manager

Fullerton India Credit Company.

&-- Original Message &--

From: "fullertonindia.com - Facile Forms"

To:

Sent: Saturday, July 24 12:39 PM

Subject: Form record received

Record saved to database with ID: 16686

Form ID: 20

Form title: ComplaintsForm

Form name: ComplaintsForm

Submitted at: 07-24 02:09:10

Submitter IP: 125.17.8.199

Submitter provider: Unknown

Submitter browser: MS Internet Explorer 6.0

Submitter operating system: Windows XP

Customer Name: Sunil Lakra

Member_select: yes

Loan Account Number: 071525000002790

cb_occupation: salaried

Address: Press Colony, Q.No. 15, Type 3 Aligarh

Pincode: 202001

Mobile Number: 09971652304

Email ID: satish.roshan.lakra@rbs.com

Customers Complaint: Dear Team,

I have requested several times for my Statement since last 1 year and Till date I've not received the same. I went to the branch (Branch Code: RMM715) several times but every time the server is down and no body cares to take pain for sending the statements.

Plz arrange to send the statements on my mailing address and arrange to send the statements to my son's mail ID also.

Thanks & Regards

Sunil Lakra

State: uttarpradesh

City: Aligarh

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Company: FULLERTON INDIA
Country: India
State: Uttar Pradesh
City: Aligarh

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