HDFC
Never join HDFC
- 08-11-2009
- 99
The below is the copy of the mail I have sent to HDFC grievance cell.
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Hello,
Let me explain my issue in simpler words.
I have a Savings account and a Credit card from HDFC.
And there were issues from the initial stages, Vendors calling me as HDFC gave them my info.
1) So once before I gave approval HDFC charged the amount in my account. When I said the vendor that I have not approved the purchase they cancelled and the amount was returned to the card. But both the transactions were charged to my card. I let it go as I thought it was an error of judgment and as it was not a huge amount I did not bother to mail and call.
2) There was another vendor who again got my info from HDFC and canvassed me and I purchased it. Soon enough I left India and realised that I could not pay through my HDFC savings account to HDFC credit card via netbanking. Initially I wrote a few mails to HDFC thinking it was the browser issue or some issue at my end.
Later I was told by few that it is possible and another few that i need to go to nearest HDFC branch and sign a document for enabling Third party payment.
I send them request after request. And collection agents started to go to my parents and harass them. I shooted a mail not to do it and I still keep paying through another banks.
But now I decided I am not going to pay through another banks when I have 5 times more the amount I owe to credit card in my HDFC savings account, they again called my parents and threatened that they will send " goondas" to collect the money.
I want an official statement from HDFC on this so that I can plan my future actions. Shall I match HDFC at their own action or more respectably in court.
I am not interested in paying through another accounts. My logic is simple, I have my account in the same organisation.
Hope you guys will have some answer to this.
Regards,
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This is a perfect example and reason why you should not join HDFC. But I am not leaving at this. If they reach my parents in my absence the son of the b***** will get royally f**** when I return, whatever the consequences may be.
I am not going to some 420 to go to my parents and threaten them at their old age.
Currently I am looking out for the HDFC top guys email id to send them a mail.
Second thing will to drag them to court.
But if they go physical, I will match them or may be teach them a few new lessons.
It is because people like us usually let it go such bas**** take advantage of us.
They would not dare to do such thing in Western countries.
Company: HDFC
Country: India