ICICI Bank
Unknow Credit card linkage

Hi,

I am Pradeep R. I hold ICICI savings account from about 6 years. I dont currently own any Credit cards though. Recently, there was an unknown transaction which emptied my account (about 12, 000). When I checked with the customer care, I was told that its a credit card payment. I was told that there is a credit card issued on my name from May which I am not aware of and that card has balance transfer done from different other cards which add upto a sum of 85, 000. I was then asked to visit the credit card collections office in Hosur road, bangalore, the person there was very rude and he blamed me to be lying and it is me who has made the payment to the credit card that tells me that the card belongs to me!! The customer care confirmed that the name and D.O.B on the credit card match with mine, there are other details which dont. Now there is a card issued on my name from 2007 being used by some guy which I am totally not aware of. Currently I have raised a SR to check back on this. Any help is appreciated in this matter.

Pradeep

Company: ICICI Bank
Country: India

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