HDFC
Lousy customer Service..Unpaid cheque

This is a copy of the complaint which I have registered in a complaint forum...

This is serious Stuff. I have been following up with HDFC bank on my refund of balance left in the Bank.

The situation started in June'09 when I filed for closure of my bank account which was lying dormant and sending back the draft for balance remaining in the Account.

This was supposed to come to me within 2 weeks. Then 1 month later no response so again calling back the customer service and running around. Then the shocker saying my account has been already closed in 2007 and no balance. Then after some heavy duty checking back coming back to me in 3 days with just a sorry and saying my balance is still there and will reach me within 2 days.

Just the start of the story then again 3 weeks and no reply so back to square one calling the customer service and again the story continues... They say they will call back in an hour then 3 hours but no response.

When the bank has the guts to charge me for every transaction and etc etc... As i write still havent recieved my cheque..

Company: HDFC
Country: India

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