IDBI Bank
POOR QUALITY OF SERVICE

The Quality of Service is very very poor. I have obtained a Loan against Shares. But when The loan is being repaid and the shares are being asked back, they take their own sweet time--giving reasons as shortage of staff, overloading of work to staff etc.

As a customer, I am not concerned with the problems of the Bank-the Bank has to sort it out on its own.

The Bank is prompt in taking Interest and I see no reason why they cannot be equally prompt in providing service.

Company: IDBI Bank
Country: India

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