TATA TeleServices
They took my money, they gave nothing

How do you deal with thieves who say they are a company?

&--gt; Late July, I wanted a Tata Photon connection. An agent gave me wrong information about which documents are required.

&--gt; After taking my Rs 2, 500, the "manager" said the documents are wrong; he cancelled it and said the refund would take 3 weeks.

&--gt; One month later, there was one phone call every day from me, "system issue, " etc.

&--gt; Then the manager gave excuses like "he is in hospital, " with his friend answering the phone.

&--gt; The "nodal officers" are all just workers in a call centre! Three months on, I was speaking with them every day for two days. No action.

&--gt; The "appellate authority" is a call centre! I was speaking with them every day for two days. No action, except that Sangeeta Nair of Tata Teleservices called and confirmed my details. Two/three weeks since then, no action taken. (They took my money giving false info, now they don't get back; more than 100 days.) Sangeeta Nair of Tata Teleservices, along with maybe 15 others I have spoken to... all say it's a "system problem." But the "system" doesn't have my money; some people do.

Company: TATA TeleServices
Country: India

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