HDFC Bank
UNLAWFUL & WRONG WITHRAWL FROM SAVING BANK ACCOUNT

RESPECTED SIR,

I SAKIL SHARMA R/O 1365 GALI DAYAL SINGH KARTAR NAGAR CHHEHARTA, AMRITSAR HAVING A SAVING BANK ACCOUNT NO (04761000038800) WITH HDFC BANK, GNDU CAMPUS AMRITSAR BRANCH .AS ON 6TH JULY 3.34 P.M (APPROX) FROM HOME ATM BRANCH.I HAVE WITHDRAWN RS 10000 /-FROM ATM OF AFORESAID BRANCH AND THE PAYAMENT FOR SAME WAS NOT RECIEVED ON THAT TIME ON THE PROBLEM OF TECNICAL PURPOSES & PAYMENT OF SAME WAS NOT MADE TO ME & NO DEBIT SMS WAS RECIEVED BY ME ON THAT TIME, BUT MY BANK ACCOUNT IS BEING DEBITE WITH RS 10000/-.UNDER TRANSACTION NO (6652) ON 06/JULY .THE COMPALINT FOR THE SAME WAS LOGED WITH THE BANK ON 20/07 UNDER COMPLAINT NO. (MOH003461) WITH CUSTOMER CARE OF HDFC BANK.

IN RESPONSE TO THAT I GOT A REPLY CALL FROM MR.SAMEER KAPOOR (ATM CORDINATOR, HDFC BANK AMRITSAR) THAT HE IS INVESTIGATING MY CASE AND HE TOLD ME THAT IT IS A CLEAR CASH WITHRAWL FROM ATM MACHINE AND PAYMENT OF THAT TRANSCTION IS BEING MADE BY THERE SIDE WHICH IS A WRONG FACT AND FOR MY SATISFACTION HE PROVIDE ME THE VIDEO FOOTAGE OF ATM BUT WHEN I HAVE APPROACH HIM FOR THE VIEW HE HARRASED ME FOR IT AND DIDNT’T LET ME TO VIEW IT AND AFTERWARDS LET THAT THE CAMERA OF THAT ATM IS NOT WORKING FROM PAST FEW DAYS SO PAYMENT OF SAME TRANSCTION CANT ME MADE BY THEM.DUE TO POOR RESPONSE AND FEEDBACK I HAVE SUFFERED IMMENSE LOSS OF HEALTH AS WELL AS MONEY AS I HAVE LED FREQUENT COMPALINTS FOR THE SAME MATTER TO THE BANK & NO RESPONSE IDS BEING MADE BY THERE SIDE.THEN I APPROACH MR. DINESH KAPOOR, BRANCH MANAGER, HDFC BANK, GNDU CAMPUS BRANCH & HE TOLD MR SAMEER TO PROVIDE VIDEO FOOTAGE OF INTERNAL CAMERA OF ATM TO ME &TIME FOR SAME WAS FIXED TUESDAY EVENING I.E 20/07.

BUT ON 20/07 MR.SAMEER KAPOOR CALLED ME AND TOLD ME THAT HE CANNOT PROVIDE ME WITH THE VIDEO FOOTAGE AS IT IS BEING DELETED FROM THEIR SYSTEM.HE IS NOT PROVIDING ME WITH ANY KIND OF ASSISTANCE AND A FLAVOUR OF CORRUPTION IS ALSO INVOLVE IN THIS SAME MATTER ON THE SIDE OF ATM STAFF OF THE BANK HEADED BY MR. SAMEER KAPOOR.THERE IS NO RESPONSE OF BRANCH AS WELL AS ATM DEPARTMENT IN MY CASE AND MY PAYMENT IS BEING WITHRAWN ILLEGALLY FROM MY BANK ACCOUNT.

I WOULD LIKE TO REQUEST YOU TO SEE THIS MATTER AS SOON AS POSSIBLE AND LET THE REFUND OF MY MONEY TO ME AND HELD THAT NO SUCH PROBLEMS IN FUTURE IS BENING CAUSED TO ANY CUSTOMER BY THE CORRUPT STAFF.

I HOPE MY MATTER WILL BE SOON HELD.

THANKING YOU

SAKIL SHARMA

9815811811

SAKIL_SHARMA@YAHOO.CO.IN

Company: HDFC Bank
Country: India
State: Punjab
City: Amritsar

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