HDFC Bank
Conversion of zero balance a/c to saving a/c without information

As i have a zero balance salary a/c with HDFC Bank.without information they turned my a/c to saving a/c.several other charges are being deducted from my a/c, when i informed this thing to HDFC they said it might happen that your salary would not be credited to this a/c for 2 to 3 month but my salary was credited to this a/c only as i was receiving the salary in this a/c.later on after many days they said you need to submit the proof that still you are working with this company. I submited the proof on my company's letterhead that i am still working with this company & submited in the HDFC Kalka ji branch. Their they said your a/c will be converted to the zero balance salary a/c within 4 to 5 working days. Now it is more than 10 to 12 working days nothing happened agained i complained for the same they said we will resolve this in 7 days. Then I received the call from bank they said we are unable to locate this letter, they said you need to submit the new one as it might have been misplaced.now my company is not providing the new proof, asit is a carelessness of HDFC & I am suffering.they don't know what is the exact reason for this as if i am asking any thing about the a/c conversion they tell me a story because they dont know exactly what happened & i am being suffering from this Bank.

Company: HDFC Bank
Country: India
State: Delhi
City: Central Delhi

  <     >