HDFC Bank
Worst in Customer Satisfaction

I had applied a new ATM debit card on 12-Apr through the bank representative in my office. While applying they informed me I will be receiving it in 8 days. Then I inquired on 19-Apr about my card since I haven't received till that date. They said your application haven't reached our bank. After three days (22-Apr) they called me back and asked me to give new application and on (23-Apr) I had given the new application. Then today I had called them and enquired about the status again they are saying that my application has not reached the bank.

What will they do I haven't made payment for my credit card on time? So whose responsibility is this? If there is problem with the representative means the bank should have rectified this when I am complaining for the first time?

HDFC BANK complaint no: BAN065176

Even the bank doesn't have the contact number of their representative. They are asking me the number of their represntative.

Company: HDFC Bank
Country: India
State: Karnataka
City: Bangalore

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