HDFC Bank
Bug in online Grievance Redressal

Hi,

Myself Manoj Bhattad, customer of HDFC Bank. I encountered a bug in online complaint through Grievance-Redressal Customer Centre of HDFC Bank. It doesn't accept the complaint even though all the fields are inserted correctly. It prompted error that Check Complaint/Feedback Query. This option is selected from combo-box drop-down. Now tell me, option that selected from available choices; how its going to be wrong.

Somethimes I think, they deliberately leave such defects so that there wouldn't be more no. or rather any complaint for redressal. Similar defect I had addressed in ICICI Bank website for online customer complaint. There was more funny item. Even though if we entered all the fields properly, "Submit" button remained disabled. Actually they dont want us to register any complaint

Company: HDFC Bank
Country: India

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