HDFC Bank
Internet Banking

Hi,

I am Snowill Sequeira, residing in Vasai Road. My complaint is regarding the HDFC Bank Netbanking Payment Gateway. Recently i have found out that while making transactions through HDFC Bank Payment Gateway once the amount is debited from my account it so happens that the HDFC payment gateway either does not redirect to the merchants website (which means it stops) or it redirects to the merchants website but the merchants website does not provide a receipt saying the transaction was successful, instead the payment gateway just redirects back to the home page of the website. Would request the concerned party to please look into this as even if the transaction is not completed the amount gets debited from my account.

Following are the websites from where i tried to transact,

http://www.flipkart.com [Here after the amt was debited the page did not redirect]

http://www.rechargeitnow.com [Here after the amt was debited the HDFC PG redirected to the homepage of this website and i never got a recharge for my mobile but the amount was debited from my account]

Company: HDFC Bank
Country: India

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