HDFC Bank
Din't open a/c after taking the whole documents

Respected Sir,

Respectfully i want to say that myself Santosh Kumar Sharma n i belong to ajmer. Me n my family (my wife, my daughter n my son) shifted at jaipur 2 months back.

1)

I want to open one saving (By the name SWATI SHARMA) and one current a/c (by the name of Omega Texo Chems) at HDFC Bank, Mansarovar, Jaipur Branch. And i got in touch with sales person of Tonk road HDFC Branch at Jaipur. That person and both branch head committed me that a/c will open at my prescribed branch.and i have given whole document what they need. For current a/c my son is proprietor of the firm and they have taken tin number copy which included jaipur address as well my son's Driving license and income tax return copy as well PAN card copy with cheque of amount 11000.But they have taken approx more than 1 month to open that a/c. I don't know why they delayed.

2)

For the saving a/c of my daughter i have given following documents:-

(a) copy of votar ID, passport with ajmer address

(b) 1 pic of my daughter

(c) cheque of Rs.11000 of BOB at jaipur brach of my daughter's a/c.

(d) Rent agreement copy with stamp and nottery attested.

(e) Latest water bill of jaipur address by land lord name

(f) 1 copy of Ration Card which shows whole member of my family.

(g) PAN Number of my daughter

As well as Mansarovar Branch did CPV (FI) at my home also n report was positive.

Firstly they told me that passport is not valid document and after one and half month the branch has returned my daughter's document n said that we do not open the a/c for those persons who lives on rent or if person lives on rent then rent agreement must be by the name of that particular person.

So Sir, please tell me that i m the owner of my family so how could it be possible that rent agreement would be by the name of each & every person of the family.

So sir, They did me lots of mental hares from the last one n half month.

I have told each and everything to the zonal head HDFC Bank via mail but till now i din't get any mail from there side, mean i din't get any action from there side.

So Sir, This is request you to please take a strict action to the both branch heads, and make me acknowledge. So that they will not create these nuisance again with someone else in life. I will be very thankful to you.

Company: HDFC Bank
Country: India
State: Rajasthan

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