HDFC Bank
Worst service

Dear Sir/Ma'm,

I had applied for a HDFC Bank credit card in November. I was told that I will be getting the credit limit of Rs.50k. Before i even received the credit card, I was pitched about HDFC AGRO INSURANCE.I was told that if i take the policy approximately Rs.10k will be blocked from my credit limit. I was Ok with it as I found the product very interesting. Now when I received the card in December the credit limit which the bank gave me was only Rs.20k. Now when the credit limit is only Rs.20k I did not find it logical that out of 20k my limit for 10k will get blocked nad i get only 10k remaining to use my Credit card. I immediately called the call centre and had placed a request for the cancellation in December. Also i have marked a complaint twice for the same and have got no results. Till date the cancellation has not been done and my limit has been blocked for 9k. Everyday i call iam given the same reply that the limit will be released within two working days. This is just harrassing the customers. Also would like to inform that thrice I have got the call from HDFC Insurance team from the numbers (022-30967715/30967727/30858100) and they have just listened to my complain and have done "NOTHING" as of now.

Company: HDFC Bank
Country: India
State: Maharashtra

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